Limited Warranty Agreement

Nimbus warrants that its Products, when purchased new from an authorized Nimbus dealer and properly installed and maintained, will be free from defects in material and workmanship under normal use and service conditions, subject to the terms and conditions set forth herein.

1.1. Components Covered and Warranty Duration

• Structural coverage (Main Housing, Cylinder, Piston, Shaft, Reservoir, and Structural Hardware): Nimbus provides a Lifetime Limited Warranty against manufacturing defects in material and workmanship. The warranty applies to the original purchaser and to the original vehicle for which the Product was designed and initially installed.
• Wear-component coverage (Seals, O-Rings, Bushings, Bearings, Valves, Shims, and Internal Hydraulic Fluid): Nimbus provides a One (1) Year or 25,000 Miles Limited Warranty, whichever occurs first, against manufacturing defects in material and workmanship.

1.2. Scope of Coverage

For an approved claim, Nimbus will repair or replace the defective Product at its discretion. The standard shipping contribution described in Section 3.4 is calculated from the Product's original delivery location.

To maintain the validity of this Limited Warranty, the Purchaser must adhere to the following conditions:

2.1. Original Purchaser and Proof of Purchase

This warranty is extended only to the original retail purchaser of the new Nimbus Product and is not transferable to a subsequent owner. Proof of purchase (original invoice or receipt) from an authorized Nimbus dealer must be provided for any warranty claim. Nimbus must be able to verify the purchase through its records. If the Product is moved to a different vehicle, the Purchaser must obtain formal written approval from Nimbus before warranty coverage can continue on that new vehicle.

2.2. Authorized Installation

The Product must have been installed by a qualified, professional mechanic, or by the Purchaser if they possess verifiable mechanical expertise. The installation must strictly adhere to the official Nimbus installation manual and any applicable local, state, national, or international vehicle safety and compliance laws.

2.3. Mandatory Maintenance Schedule

Maintaining coverage requires the Purchaser to follow this mandatory Nimbus maintenance schedule:

• Periodic Inspection and Torque Checks: All mounting bolts, fasteners, and connections related to the Nimbus Oleo-Pneumatic Suspension Units must be checked for proper tightness and torque after the first 160 km (100 miles) of use and every 5,000 km (3,000 miles) thereafter. Professional mechanic inspections are highly recommended at these intervals.
• Fluid and Seal Integrity Checks: Regular visual inspections for fluid leaks, damage to seals, and proper operation of the unit are required. Any signs of leakage or damage should be addressed promptly.
• Cleaning: Keep the exterior of the oleo-pneumatic units clean from excessive dirt, mud, and corrosive substances to prevent premature wear of seals and finishes.

If You believe Your Nimbus Product has a manufacturing defect covered by this warranty, please follow these steps:

3.1. Initial Contact

Immediately contact Nimbus Suspensions Customer Service as soon as You become aware of a possible defect. Do not remove the fitted Product from Your vehicle before contacting Us, unless instructed to do so.

3.2. Obtain Return Authorization (RA) Number

You will be required to obtain a Return Authorization (RA) number from Nimbus Customer Service. No Product returns will be accepted without a valid RA number.

3.3. Required Documentation

To submit a claim, You must provide:

• A copy of Your original purchase receipt or invoice.
• A detailed description of the problem, including how and when it occurred.
• Clear photos or videos of the issue from multiple angles.

3.4. Shipping Responsibilities

You are responsible for safely removing the Product from the vehicle and covering the shipping costs to send the Product to Nimbus Suspensions for evaluation. Nimbus recommends using a shipping method with tracking and insurance. Nimbus is not responsible for missing or damaged packages.

If the claim is approved and deemed a manufacturing defect, Nimbus will cover reasonable standard shipping costs DAP for the repaired or replaced Product to the original delivery location where the Product was first shipped, or to another destination that Nimbus determines, in its reasonable discretion, to be economically equivalent in shipping cost and logistical accessibility.

If You request shipment to a different location, including a remote, isolated, expedition, temporary travel, or otherwise more expensive destination, Nimbus may agree to ship to that location, but You will be responsible for all additional shipping, handling, customs, carrier surcharge, remote-area surcharge, insurance, storage, or related costs that exceed the cost of shipment to the original delivery location or an economically equivalent destination.

Nimbus is not required to arrange or pay for urgent, expedited, special-route, charter, remote-area, or other non-standard shipping unless expressly agreed in writing.

3.5. Evaluation and Resolution

Upon receipt of the Product and all required documentation, Nimbus's Quality Department will evaluate the claim. Nimbus reserves the sole discretion to repair, replace, or refund the purchase price of the defective Product. This repair, replacement, or refund is the exclusive remedy under this warranty. You will be contacted with the evaluation results and proposed resolution.

• Right to Refuse Service: Nimbus reserves the right to refuse warranty service if the Product has been modified, improperly installed, abused, or if there is evidence that the terms of this warranty have not been met. This includes, but is not limited to, those related to abuse, neglect, improper installation, modifications, and use in competitive events.
• Maintenance Compliance Verification: Claims may be denied if there is evidence of failure to adhere to the mandatory maintenance schedule.
• Data Exchange: Nimbus may exchange information with other companies and organizations for credit fraud protection and risk reduction, where legally permissible.

This warranty gives You specific legal rights, and You may also have other rights which vary from state to state or country to country. Applicable consumer protections vary by jurisdiction. The benefits provided by this warranty are in addition to any other rights and remedies You have under relevant consumer laws.

For any questions, comments, or to initiate a warranty claim, please contact Nimbus Suspensions Customer Service, using our contact page on this website.

Nimbus Suspensions reserves the right to change or modify any of the products and their inherent physical and technical specifications without prior notice.

Last revision: 09/08/2026